EMI Grams

2007 EMI Gram: 721 - G775 Emergency Operations Center (EOC) Management and Operations

Release Date: 10/19/2007

Course Information: This course examines the role, design, and functions of Emergency Operations Centers (EOC) and their relationships as components of a multi-agency coordination system. The course provides training about staffing and organization, information, systems, communications and equipment needs at the EOC; activating and deactivating the EOC; EOC operations; and EOC testing, training and exercising. It uses activities and case studies about EOCs and multi-agency coordination systems at the local, State and Federal levels of government.

Course Length: 2 days.

Audience: The target audience includes: Federal, State, local and Tribal emergency managers; first responders to include incident commanders from all disciplines, and private industry, and voluntary agency personnel responsible for coordinating activities during a disaster.
Course Objectives: After completing the course, participants will be able to:

Relate EOC operations to National Incident Management System (NIMS) requirements.

Describe the role that EOCs play in overall multi-agency coordination.

Describe the relationship between the EOC and the on-scene Incident Command System (ICS) structure.

Identify staffing, information, systems, and equipment needs at the EOC.

Determine whether their EOC organizations are conducive to effective coordination.

Identify potential alternate locations suitable for EOC operations should the primary EOC facility become damaged or inoperable.

Create a test, training, and exercise plan for critical EOC operations.

Develop a strategy and schedule for reviewing EOC resource requirements and technology needs.

To access this course: Contact your State Training Officer. For contact information regarding your State emergency management office, visit FEMA’s website at http://www.fema.gov/about/contact/Statedr.shtm. This course, G775, replaces G275 with the same title.

Materials for States: Now available to State Training Officers, FEMA training managers and Tribal representatives on the website set up for them to get EMI course materials.

Independent Study: A web version of this course is under development for the NIMS to reach expanded audiences and for easy accessibility.
Questions: Please contact the course manager, Tom Gilboy at (301) 447-1535 or by email at Tom.Gilboy@dhs.gov.