Skip to content
Department of Homeland Security Seal - Emergency Management Institute Logo
FEMA Internet Presense icon
YouTube icon
Twitter icon
Facebook icon
Take This Course
Take Final Exam
  • Take Final Exam Online
  • Please note that the IS Program does not accept the FEMA SID when completing your test. Please use your SSN as directed in the test form. Those individuals that do not wish to use their SSN may request an Alternate ID number
Notices
  • Test questions are scrambled to protect test integrity

IS-29: Public Information Officer Awareness

Course Date

10/31/2013*

*This course has been reviewed for doctrine related changes and therefore is dated October 31, 2013. We recommend that you review the contents of the course and look over the updated materials. If you have already passed the exam for this course, you are not required to complete the exam again in order to be current in your training by FEMA EMI records. If you choose to retake the exam, your completion certificate will reflect the date of your first completion, not the date that you retake it.

Course Overview

This course covers basic information about the role of a State or local Public Information Officer.  The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment.

The topics addressed in this course include:

  • Understanding the PIO role.
  • Using tools and resources.
  • Communicating effectively.
  • Preparing the community.
  • Communicating in an incident.

Course Objectives:

Upon completing this course, the participant will be able to:

  • Describe the role and function of the Public Information Officer (PIO).
  • Describe the target audiences for the PIO.
  • List the skills needed to be an effective PIO.
  • Describe traditional media available for communication.
  • Describe evolving media tools for communication.
  • Describe how to effectively communicate orally and through written products.
  • Describe how to have a successful relationship with the news media.
  • Define a public awareness campaign.
  • Describe how to develop and execute a public awareness campaign.
  • Describe the role of the PIO in an emergency.
  • Describe how to manage the news media at the scene of an incident.

Primary Audience

This course is designed for new or less experienced State or local Public Information Officers (PIOs) or those who have this role as a secondary function.

Prerequisites

None

CEUs:

0.2

Course Length:

2.5 hours