Documents below are in MS Word or Adobe PDF format.

• Business and Industry Cover Page.doc - 22 KB, Wordpad Document
• Business and Industry Table of Contents.doc - 25 KB, Wordpad Document
• Session 1 - Course Introduction.doc - 79 KB, Wordpad Document
• Session 1 -Reading-Linking Corporate Crisis Management to Natural Disaster Reduction.doc - 48 KB, Wordpad Document
• Session 10 - Power Point-Risk-Based Decision Making.ppt - 269 KB, PPT File
• Session 10 - Risk Communication, Risk Management, Safety and Security Management.doc - 99 KB, Wordpad Document
• Session 11 - Handout-Small Group Work Questions.doc - 22 KB, Wordpad Document
• Session 11 - Risk Management Controls for Natural Disasters.doc - 50 KB, Wordpad Document
• Session 12 - Handout-Financial Risk Management for Natural Catastrophes.doc - 139 KB, Wordpad Document
• Session 12 - Power Point-Major Categories of Tech-Related Disaster 1989-1993.ppt - 107 KB, PPT File
• Session 12 - Risk Management Controls for Natural Disasters and Private-Public Partnerships.doc - 58 KB, Wordpad Document
• Session 13 - Business Contingency Planning.doc - 94 KB, Wordpad Document
• Session 14 - Business Contingency Planning.doc - 83 KB, Wordpad Document
• Session 14 - Handout-I-Business Contingency Plan Components-Sections.doc - 89 KB, Wordpad Document
• Session 14 - Handout-II-What May Be An Essential Record.doc - 26 KB, Wordpad Document
• Session 14 - Handout-III-A Business Resumption Plan Checklist.doc - 30 KB, Wordpad Document
• Session 15 - Business Contingency Planning.doc - 92 KB, Wordpad Document
• Session 15 - Reading-Recovering the Work Group.doc - 65 KB, Wordpad Document
• Session 16 - Business Contingency Planning.doc - 96 KB, Wordpad Document
• Session 16 - Reading-Don't Stop The Presses.doc - 47 KB, Wordpad Document
• Session 17 - Exam Two.doc - 20 KB, Wordpad Document
• Session 17 - Business Contingency Plan Training and Testing.doc - 82 KB, Wordpad Document
• Session 17 - Handout-Test Plan Checklist and Questions.doc - 32 KB, Wordpad Document
• Session 18 - Power Point-Crisis Management and Business Continuity.ppt - 72 KB, PPT File
• Session 18 - Precrisis Event Review and the Crisis Management Team.doc - 100 KB, Wordpad Document
• Session 19 - Crisis Management and Crisis Decision Making.doc - 165 KB, Wordpad Document
• Session 19 - Power Point-Crisis Characteristics.ppt - 96 KB, PPT File
• Session 19 - Reading-Management of a Crisis.doc - 49 KB, Wordpad Document
• Session 2 - Definition of Key Terms and Identification of Crisis Events.doc - 76 KB, Wordpad Document
• Session 2 - Handout-I-Definitions.doc - 35 KB, Wordpad Document
• Session 2 - Handout-II-Written Assignment.doc - 22 KB, Wordpad Document
• Session 2 -Overheads-Definitions.doc - 34 KB, Wordpad Document
• Session 20 - Crisis Communication.doc - 89 KB, Wordpad Document
• Session 20 - Power Point-Crisis Communication Planning Questions.ppt - 94 KB, PPT File
• Session 21 - Crisis Communication.doc - 80 KB, Wordpad Document
• Session 21 - Reading-Case Study-Industrial Accident-LNG Release and Explosion.doc - 56 KB, Wordpad Document
• Session 22 - Crisis Communication, Tech and Envir Crisis.doc - 103 KB, Wordpad Document
• Session 22 - Exam Three.doc - 20 KB, Wordpad Document
• Session 23 - Crisis Communication.doc - 67 KB, Wordpad Document
• Session 24 - Confrontation Crises.doc - 90 KB, Wordpad Document
• Session 25 - Crises of Malevolence-.doc - 129 KB, Wordpad Document
• Session 26 - Crises of Skewed Management Values.doc - 146 KB, Wordpad Document
• Session 26 - Handout-Assignment in Preparation for the Second Hour.doc - 27 KB, Wordpad Document
• Session 26 - Power Points-The Onion Model of Crisis Management.ppt - 80 KB, PPT File
• Session 27 - Crises of Deception, Crises of Management Misconduct and Business Ethics.doc - 109 KB, Wordpad Document
• Session 27 - Power Points-Proactive, Reactive,and Interactive Crisis Management.ppt - 92 KB, PPT File
• Session 28 - Business Ethics and Legal Considerations.doc - 107 KB, Wordpad Document
• Session 28 - Power Point-The top five unethical or illegal acts admitted to.ppt - 52 KB, PPT File
• Session 29 - Crisis Management Surveys, Lessons Learned and Skills and Competencies.doc - 94 KB, Wordpad Document
• Session 29 - Exam Four.doc - 25 KB, Wordpad Document
• Session 29 - Handout-GWU 1997 Crisis Management Survey.doc - 51 KB, Wordpad Document
• Session 29 - Power Point-Education Skills and Competencies.ppt - 105 KB, PPT File
• Session 3 - Crisis Events Grouping and Vulnerability Drivers.doc - 68 KB, Wordpad Document
• Session 3 - Handout-Primary Drivers of Vulnerability.doc - 23 KB, Wordpad Document
• Session 3 - Reading-A Strategic Framework for Corporate Crisis Management .doc - 198 KB, Wordpad Document
• Session 4 - Power Point-What is Crisis Management.ppt - 401 KB, PPT File
• Session 5 - Power Point-Risk-Based Decision Making.ppt - 62 KB, PPT File
• Session 5 - Vulnerability Analysis and Risk Asssessment, Risk Management, and Risk Communications.doc - 76 KB, Wordpad Document
• Session 6 - Power Point-Risk Assessment Questions.ppt - 69 KB, PPT File
• Session 6 - Reading-Risk Mitigation in Passenger Vessel Operations.doc - 226 KB, Wordpad Document
• Session 6 - Risk Assessment.doc - 75 KB, Wordpad Document
• Session 8 - Business Area Impact Analysis and Risk Perception.doc - 97 KB, Wordpad Document
• Session 8 - Handout-Activity-Ranking of relative risk of estimated fatalities per year.doc - 48 KB, Wordpad Document
• Session 9 - Exam One.doc - 21 KB, Wordpad Document
• Session 9 - Handout-Seven Developmental Stages of Risk Communications.doc - 25 KB, Wordpad Document
• Session 9 - Handout-The Brent Spar Controversy.doc - 43 KB, Wordpad Document
• Session 9 - Risk Communications.doc - 73 KB, Wordpad Document
• Term Project - Business and Industry Crisis Mgmt, Disaster Rec and Org Continuity.doc - 22 KB, Wordpad Document