Emergency Management Higher Education Virtual Symposiums for 2013

Emergency Management Principles and Application for Tourism, Hospitality, and Travel Management Industries

Documents below are in MS Word or Adobe PDF format.

• Cover Page and Table of Contents
• Preface
• Rationale
• Selected Bibliography
• Session 1 – Course Orientation
• Session 2 – Overview of Disasters and Hazards in the U.S.A. Today
• Session 3 – Overview of Disasters and Threats to Tourists
• Session 4 – The Nature and Types of Political Threats
• Session 5 – In-Depth Case Studies of Disasters
• Session 6 – The Reality of Disasters: Managerial Experiences
• Session 7 – Understanding All-Hazards Emergency Management
• Session 8 – Threat Denial: Patterns and Constraints
• Session 9 – Variations in Hazards Perceptions: Managers vs. the Public
• Session 10 – Assessing Tourist Business Vulnerabilities
• Session 11 – Behavioral Studies of Tourist Manager Disaster Planning Activities
• Session 12 – Disaster Planning: Common Mistakes and Mistaken Assumptions
• Session 13 – Human Responses to Disaster: Myths and Realities
• Session 14 – Previous Research and Findings on Tourism-Related Disaster Planning
• Session 15 – Behavioral Study of Managerial Responses to Disasters
• Session 16 – Customer Responses and Expectations During Disaster
• Session 17 – Employee Responses and Concerns During Disaster
• Session 18 – Mid-Term Examination
• Session 19 – Levels of Control in a Disaster Situation
• Session 20 – The Crisis Plan: Organizational Roles and Responsibilities
• Session 21 – The Crisis Plan: Operational Communications
• Session 22 – The Crisis Plan: Public Communications
• Session 23 – The Crisis Plan: Human Safety
• Session 24 – The Crisis Plan: Property Security
• Session 25 – The Process of Creating A Crisis Plan
• Session 26 – Testing and Exercising the Crisis Plan
• Session 27 – Maintaining Effective Media Relationships
• Session 28 – The International Dimension: Issues Relating to Foreign Tourists
• Session 29 – The Role of the Community During a Crisis
• Session 30 – Innkeepers’ Liability and Other Insurance Issues
• Session 31 – Disaster Recovery and Restoring Operations
• Session 32 – Rebuilding the Destination Image
• Session 33 – Special Considerations for Transportation Disasters
• Session 34 – Post-Disaster Mitigation: Issues and Strategies
• Session 35 – Disaster Simulation Exercise
• Session 36 – Disaster Simulation Exercise
• Session 37 – Student Case Study Reports (Mitigation and Preparedness)
• Session 38 – Student Case Study Reports (Response)
• Session 39 – Student Case Study Reports (Recovery)
• Session 40 – Crossing the Organizational Boundary: Community EM Agencies
• Session 41 – Bringing It Together: Private-Public EM Partnerships
• Session 42 – Final Examination