IS-241.C: Decision Making and Problem Solving

At the completion of this course, participants should be able to:

• Describe how decisions made before an emergency affect decision making and problem solving during an emergency.
• Identify attributes associated with an effective decision maker.
• Describe the steps in the problem-solving model.
• Describe strategies for effective group decision making.
• Describe crisis decision making and strategies for applying the problem-solving model.
• Describe ethical decision making.