Independent Study Program (ISP)

Problems & Troubleshooting

Question: Why do I receive "Error Code: 165" when I submit my final exam online?

Answer:

You got this message because you have entered an invalid email address.

Please verify your input before you submit the form. Some common user errors are:

There is a space before, during and after the email address you provided
Put a "." at the end of the email address
Put "Independent.Study@dhs.gov" instead of student's own email address
Other invalid formats or domain in the email address

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