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Beginning April 1st, 2015 at 8:00 AM EDT http://training.fema.gov will be down for maintenance. Access to exams will not be possible during this maintenance period. Service is expected to resume by 8:30AM EDT. Please use the comment form on this web site to report any issues after the maintenance window has completed.

Also on April 1st, 2015 at 8:30am (EDT) the Emergency Management Institute (EMI) will begin to use the FEMA Student Identification (SID) number when submitting your Independent Study (IS) final exam. You must continue to use your SSN or Alternate ID number until April 1st at 8:30am (EDT); however, we recommend registering a FEMA SID today: https://cdp.dhs.gov/femasid.

IS-250.A: Emergency Support Function 15 (ESF15) External Affairs: A New Approach to Emergency Communication and Information Distribution

Course Date


Course Overview

The goal of this course is to provide basic training on the concept and practical application of the ESF 15 Standard Operating Procedures to all FEMA External Affairs staff, regardless of duty station, as well as to staff in all other agency divisions and federal, tribal, state, local, private sector, military and Voluntary Organizations Active in Disaster (VOAD) partners.

This course is offered as an Independent Study course, with an optional conference call session available to students who have additional questions. Students view videos online in conjunction with using the IS-250 course materials and web-based resources to complete the final exam online.

Course Objectives:

Upon completion of this course, the participant will be able to have a better understanding of how ESF 15 is activated and how the External Affairs concept helps make incident communication more integrated, comprehensive and empowered.

Primary Audience

The course is intended for use by FEMA External Affairs staff and all federal agencies that are signatories of the National Response Plan (NRP).

Additionally, state and locals partners that may adopt the External Affairs/ESF 15 concept may find this course helpful in its implementation.





Course Length:

1 hour
Take This Course
Take Final Exam
  • Take Final Exam Online
  • Please note that the IS Program does not accept the FEMA SID when completing your test. Please use your SSN as directed in the test form. Those individuals that do not wish to use their SSN may request an Alternate ID number
  • Test questions are scrambled to protect test integrity
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