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Notice: Independent Study Exams now require a FEMA Student Identification (SID) Number. If you do not yet have a SID, register for one today: https://cdp.dhs.gov/femasid.

If you have an inquiry regarding the FEMA Independent Study Program, NIMS or other Emergency Management Institute (EMI) related requests such as: requests for certificates, transcripts, online test scores/results, please contact the FEMA Independent Study program office at 301-447-1200 or email Independent.Study@fema.dhs.gov for further assistance. Please do not contact the FEMA SID Help Desk as they are unable to provide assistance with these requests.

IS-29: Public Information Officer Awareness

Course Date

10/31/2013

Course Overview

This course covers basic information about the role of a State or local Public Information Officer.  The goal of this awareness course is to provide an orientation to the public information function and the role of the Public Information Officer (PIO) in the public safety/emergency management environment.

The topics addressed in this course include:

  • Understanding the PIO role.
  • Using tools and resources.
  • Communicating effectively.
  • Preparing the community.
  • Communicating in an incident.

Course Objectives:

Upon completing this course, the participant will be able to:

  • Describe the role and function of the Public Information Officer (PIO).
  • Describe the target audiences for the PIO.
  • List the skills needed to be an effective PIO.
  • Describe traditional media available for communication.
  • Describe evolving media tools for communication.
  • Describe how to effectively communicate orally and through written products.
  • Describe how to have a successful relationship with the news media.
  • Define a public awareness campaign.
  • Describe how to develop and execute a public awareness campaign.
  • Describe the role of the PIO in an emergency.
  • Describe how to manage the news media at the scene of an incident.

Primary Audience

This course is designed for new or less experienced State or local Public Information Officers (PIOs) or those who have this role as a secondary function.

Prerequisites

None

CEUs:

0.2

Course Length:

2.5 hours
Take This Course
Take Final Exam
Notices
  • Test questions are scrambled to protect test integrity
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