Course Date
6/3/2021
Course Overview
This online course is intended to provide guidance to 9-1-1 operators, call takers, and dispatchers on what to expect when being deployed to a disaster site. The learner must achieve a minimum passing score of 75% on final knowledge assessments or demonstrate mastery on performance assessments or research assignments to earn the IACET CEU.
Course Objectives:
- Recognize the importance of adequate preparation in deploying to a disaster area.
- Mentally prepare for deployment to a disaster area.
- Physically prepare for deployment to a disaster area.
- Describe the role of interpersonal communication in a disaster area.
- Prepare to work as a telecommunicator in a disaster area.
Primary Audience
Emergency management communications personnel
Prerequisites
IS 0100.c, Introduction to the Incident Command System, ICS 100; and IS 0700.b, National Incident Management System, An Introduction
CEUs:
0.3
Course Length:
3 hours
